Welcome to kasijewels.com. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and services operated by Kasi Jewels.

1. Acceptance of Terms

By accessing or using kasijewels.com, you agree to be bound by these Terms. If you disagree with any part of the Terms, please do not use our website.

2. Products and Pricing

• We offer sterling silver jewelry products which may vary in appearance based on materials used and lighting.
• Prices shown are in Indian Rupees (INR) and are subject to change without prior notice.
• We reserve the right to modify or discontinue products at any time without liability.

3. Orders and Payment

• All orders are subject to acceptance and availability.
• Payment must be received in full before processing.
• We accept payments through the methods detailed on our checkout page.

4. Shipping and Delivery

• Shipping times are estimates and may vary due to factors outside our control.
• Shipping times are estimates and may vary due to factors outside our control. We are not responsible for delivery delays caused by carriers.
• However, we do consider complaints related to damages during shipping. To file a damage claim, please provide proper proof (such as photos of the damaged item and packaging) within 48 hours of delivery.

5. Returns and Refunds

• Returns are accepted within 14 days of delivery for manufacturing defects only.
• Products must be returned in original condition and packaging.
• Contact our support team at kasijewels1@gmail-com for returns.

6. Intellectual Property

• All content on kasijewels.com including images, logos, and text is owned or licensed by Alok Jewellers.
• Unauthorized use or reselling is prohibited.

7. Limitation of Liability

• Kasi Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Privacy Policy

• Your use of the site is also governed by our Privacy Policy which explains how we collect and use your information.

9. Governing Law

• These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall first be brought to the attention of Kasi Jewels through direct communication.

10. Changes to Terms

• We may update these Terms periodically and post the changes on this page. Continued use constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms & Conditions, contact us at:

• Address: Alok Jewellers, Ramleela Maidan, Palsana, Sikar, Rajasthan, 332402
• Email: kasijewels1@kasijewels1gmail-com
• Phone/WhatsApp: +91 82904 02192